WE ARE HERE TO HELP

A real question.
A clear place to start.

Order questions, delivery updates or help with your device. Find the right way to reach our Dallas team.

Email our team
Email our teamsupport@puregreenwell.com
Monday–Friday8 a.m.–6 p.m. Central Time
Dallas, TexasOur business and returns address

CONTACT · PURE GREEN WELL

Updated October 23, 2026

For order questions, shipment tracking, returns or warranty support, email support@puregreenwell.com. Include your order reference when available. Never send card numbers or security codes by email.

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Business hours

Monday–Friday, 8:00 a.m.–6:00 p.m., Dallas local time (Central Time).

Business and return address

Pure Green Well
2550 Pacific Ave #700, Dallas, TX 75226, United States

Request a prepaid label before sending a return. For privacy requests, email privacy@puregreenwell.com.

A CLEAR NEXT STEP

Meet your Kora.

Discover the device, its three functions and the essentials included with your purchase.

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